Privacy Policy - ScrapeScorpion

1. Introduction

ScrapeScorpion ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web scraping platform and services.

2. Information We Collect

2.1. Account Information

Email address (required for account creation)
Password (encrypted and stored securely)
Subscription tier and status
Account creation date and last login

2.2. Usage Data

Scraping jobs you create (business types, locations, search parameters)
Leads and data you collect through the Service
Job history and statistics
Settings and preferences

2.3. Payment Information

Payment processing is handled by Stripe. We do not store your credit card information. Stripe collects and processes payment data according to their privacy policy.

2.4. Technical Data

IP address
Browser type and version
Device information
Usage patterns and analytics

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process your transactions and manage subscriptions
Send you service-related communications
Respond to your inquiries and provide customer support
Monitor and analyze usage patterns to improve our Service
Detect, prevent, and address technical issues
Comply with legal obligations
Enforce our Terms of Service

4. Data Storage and Security

4.1. Your data is stored securely using Supabase (PostgreSQL database) with industry-standard encryption.

4.2. We implement appropriate technical and organizational measures to protect your personal information.

4.3. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4.4. You are responsible for maintaining the security of your account credentials.

5. Third-Party Services

5.1. Supabase

We use Supabase for database storage and authentication. Your account data and scraped information are stored on Supabase's secure servers. Please review Supabase's privacy policy.

5.2. Stripe

We use Stripe for payment processing. Stripe handles all payment transactions and stores payment information according to their privacy policy and PCI-DSS compliance standards.

5.3. Vercel Analytics

We use Vercel Analytics to understand how users interact with our website. This helps us improve our Service. Analytics data is anonymized and aggregated.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers (Supabase, Stripe) who assist in operating our Service
Legal Requirements: When required by law, court order, or government regulation
Protection of Rights: To protect our rights, property, or safety, or that of our users
Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
With Your Consent: When you explicitly consent to sharing

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your account and data
Export: Export your scraped data in CSV or JSON format
Opt-out: Unsubscribe from marketing communications (service emails may still be sent)
Account Closure: Close your account at any time

To exercise these rights, please contact us at curiousplugg@gmail.com.

8. Cookies and Tracking

8.1. We use cookies and similar technologies to:

Maintain your login session
Remember your preferences
Analyze website usage

8.2. You can control cookies through your browser settings. However, disabling cookies may affect Service functionality.

8.3. We use Supabase for authentication, which uses secure session cookies.

9. Data Retention

9.1. We retain your account information for as long as your account is active.

9.2. Scraped data is retained according to your subscription tier and settings.

9.3. Upon account deletion, we will delete your personal information and scraped data within 30 days, except where we are required to retain it by law.

9.4. Some anonymized, aggregated data may be retained for analytics purposes.

10. Children's Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to such transfers.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights

13. GDPR Rights (EU Users)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: curiousplugg@gmail.com